Yes you can.
We can supply meals to folks under their Support at Home – My Aged Care Plans – whereby you only pay 30% of the total amount owing at the checkout.
To get things rolling we need a referral from your SAH agency which provides us with the authority we need to supply you with meals at the 30% rate.
Unfortunately, we are not able to provide subsidised meals under a Commonwealth Home Support Package (CHSP) as we are not able to access that Federal funding.
There is a page on our website for SAH My Aged Care Plan Participants. Click this link below.
My Aged Care Meal Plans – Yumborama
You can email us via yumborama@gmail.com
Or call 04521 90470 to find out if YumboRama is right for you.
If we already have your SAH referral and you have our menu and are ready to place your first order don’t wait. Dive straight in.
You can leave a phone order simply by listing the unique menu number of each meal you have chosen, plus the quantity for each meal, especially if that quantity is more than (1)
We will call you back to gather your payment information to cover your 30% contribution.
If you enjoy your meals and would like another delivery, call us again and repeat the process, being sure to also leave your full name and suburb.
If we already have a referral from your Support at Home Agency or NDIS Plan Manager, you will need your unique ordering code, which we will generate.
Email us via yumborama@gmail.com or call us on 04521 90470 to receive your unique ordering code.
It is always the same code.
When applying this code, you will only need to pay 30% of the order total at the checkout, to complete your order.
Unfortunately, we are not able to provide subsidised meals via a Commonwealth Home Support Package (CHSP) as we are not able to access that component of My Aged Care Federal funding.
We can only provide subsidised meals to folks who have a Support at Home package.
That said we can provide meals to anyone and everyone within our delivery areas, and we do have discounts for your first and second orders (25% & 20% respectively), plus a standing 10% discount for all Seniors who are unable to access Federal funding.
Yes we can.
If you are a Self-Managed or Plan-Managed NDIS participant, we can provide you with NDIS subsidised meals, whereby you only pay 30% of the amount owing at the checkout.
Unfortunately, we cannot provide you with subsidised meals if you are Agency Managed.
There is a page on our website for NDIS Participants. Click this link below.
You can email us via yumborama@gmail.com
Or call 04521 90470 to find out if YumboRama is right for you
Yes, we have a standard 10% discount for all Seniors who are unable to order meals with us via a Support at Home My Aged Care Package.
Just a note, you cannot combine the Seniors discount with a Support at Home order, nor can you combine any other discounts with a Support at Home order.
Yes, we certainly will mail you a hard copy of our menu.
Just phone us on 04521 90470 and leave a message with your name and mailing address, and we will have a menu in your letterbox by the following week.
We understand that online is not for everyone so call us on 04521 90470 and we can organize everything over the phone.
When leaving a phone order, you only need to state the unique number for each meal you are wanting (not the full name of every meal) and the quantity of each meal required, especially if the quantity is greater than (1)
Be sure to also state your full name, your suburb, and your preferred delivery day.
A return phone number is also handy in the event that we need to call you back.
Anyone can place an order anytime online via our website.
www.yumborama.com
You can email your order at any time via yumborama@gmail.com
You can also send us a WhatsApp message at anytime with your order via 04521 90470
You can text us your order anytime via 04521 90470
You can call us preferably on Monday-Wednesday for deliveries that week on 04521 90470 and leave your order as a voice message.
But if you prefer some help, you can phone us on 04521 90470 and request a return call. Be sure to leave your first and last name, your suburb, and the phone number we need to call you back on.
Remember when sending us an order you only need to include the unique meal number which every meal has been allocated on our hard copy & printable menu, plus also specify the quantity of each meal required, especially if that quantity is more than (1)
Don’t forget to always leave your first and last name as well as the suburb we are delivering to, if you are sending through an order which we will be placing for you.
Just to note, if ordering yourself online via our website you will not see unique meal numbers, so add meals to your cart according to their name.
Ctrl F is an easy way to open a search bar on the menu page.
We cover most of Newcastle over three days a week on Wednesday, Thursday & Friday, then fortnightly runs through to Port Stephens on a Wednesday, The Hunter & Central Coast on a Thursday, & Outer Lake Macquarie fortnightly on a Friday.
We have a Delivery Areas tab under the How It Works Menu. Enter your postcode to find out which days we come to your part of YumboVille
Yes you can. Just let us know during checkout, by telling us in the delivery notes, that you plan to swing by and collect. Meals can be collected between 3.00pm and 4.00pm on Wednesday, Thursday & Friday
Most meals will be delivered between 4pm and 6pm on Wednesdays, Thursdays and Fridays.
If you live considerably further from our base in Broadmeadow, such as down the Coast, out to the Bays, some parts of the Hunter and to outer Lake Mac, that delivery window may stretch to 7.30pm on your delivery day.
No, you don’t.
If you are not in, we will leave your meals at your door, inside our chilled and insulated delivery bags, and text you once we have dropped off.
We can collect the bag and ice blanket next time around. Easy peasy.
Payments is made when the order is placed via our website’s online checkout.
Just enter your debit or credit card details when checking out, and if you create a Customer Account, you can also elect to save those card details for future use if you want to.
That choice is yours.
We cannot charge your bank account directly with a BSB and Account number nor can we set up a direct debit.
If you don’t feel comfortable paying by card, you can make arrangements with us for your orders to be placed and then paid for, as cash on delivery.
Yes you can, as long as you contact us first, then we can make those arrangements
No. We have no contracts and there is no requirement to place an order. We want to help make your life easier. Just use us when you need us.
You can place (1) order and never order again, or (3) orders per year, or an order every week, fortnight or month.
When you order is entirely up to you!
You sure can.
Sometimes it’s easier just to set and forget, but don’t worry, you can change the meals at any time or tell us you don’t need meals for the next week, fortnight, or month.
You still have total control and flexibility, but you can also choose peace of mind, by having that meal delivery box ticked as a recurring order until you tell us otherwise.
You sure can.
With your customer account all your orders and invoices will be saved, as will your address and payment details, making it simple and fast to reorder.
Yes, many of our chilled meals come in (3) different portion sizes.
Regular is our smallest portion size, although it is still generous and will be sufficient for many of our customers.
Mid-Size is exactly that.
Hearty is our largest portion and will be plenty for those with a sturdy appetite.
Hearty meals can also prove a good selection for folks who may want to share a meal or split a meal over two days.
Frozen meals only come in (1) portion size.
Yes they are.
If you click on the (more info) button for each menu item, you will see all the ingredients, allergens, heating and storage instructions, plus portion sizes
Yes, many of our meals are gluten free, or become gluten free, simply by choosing not to add gravy.
Click the link below then select the gluten free menu link to view our gluten free menu.
The Yumbo Menu
We have made a choice to keep our steamed vegies on the crunchy side, so if you prefer them softer, you will need to take this into account.
We do provide the option to order our chilled meals with mushy peas, so there is an alternative if that suits you better.
Nope. All you do is heat and eat!
Some of our meals are delivered frozen and others are delivered chilled.
However, the chilled meals can also be frozen.
Meals delivered chilled will be fine in the fridge for 3-4 days, but if you don’t plan on eating the meals within that time, best to move them straight to the freezer on delivery.
Frozen meals will be fine in the freezer for at least (3) months.
The best and safest way to defrost a frozen meal is to place the meal in the fridge overnight and let it defrost slowly until thawed.
If you are in a hurry, you can always use a defrost setting cycle on your microwave.
Some meals will best be heated in an oven or an air fryer, such as pies and pastries, but most chilled meals are fine to heat in a microwave for 3-4 minutes, as are our frozen meals once in a defrosted state.
Remember to always be careful and mindful when removing any meals from an oven, air-fryer or microwave as they will be very hot!
Yes, the trays the meals are delivered in are both oven proof and microwave proof.
That said meals such as our Onesies, which are delivered in cylindrical cardboard containers, should NEVER EVER be placed in an oven – only a microwave.
If you ever do place a meal in the oven, always remove the lidding film or the plastic lid first.
Make sure that the oven is NEVER EVER set to grill.
This is very important.
Set the oven to fan forced heat and keep your eye on your meal(s).
Lids and lidding film can be left on during microwaving, depending on your preference.
Yes it is. All our packaging is recyclable or biodegradable and all our meals are made and packed by hand, not by machines!
A Onesie is a rice, noodle or pasta dish, where all the ingredients are in the one container. Ideal if you don’t always need a full size serve, and great value at only $15
There is a set delivery fee of $9.50
Yes the minimum order is $50 for local deliveries and $65 for suburbs and areas further afield
We have coupon codes published here on our website.
Just choose the code that works best for you! Click the link below to see the codes currently available.
Coupon Codes
Yes you can.
A gift voucher is purchased as if it is a meal.
Select the voucher you would like, or a combination of vouchers to reach the total you wish to purchase, and then checkout and pay.
Don’t worry about the delivery date at checkout.
Select any date, as the person you are purchasing the voucher for, will decide the date they want their meals delivered, when they redeem their voucher.
Once you purchase the voucher(s) we will be in contact with you to gather some details to arrange the unique voucher code for the recipient and then email you the details.
We certainly do.
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Scroll to the bottom of any page and you will see where you can join our YumboRama gang
